Our In-Store Services

At our jewellery store in Surrey, we take pride in offering a wide range of in-store services designed to meet all your needs. Whether you’re looking to restore a cherished piece, find the perfect gift, or explore customisation options, our expert team is here to provide exceptional care and craftsmanship. Below, you’ll find a full list of the services we provide to ensure your jewellery remains as stunning as the day you fell in love with it.

Featuring the only on-site workshop in the local area, we’re proud to offer a professional, personal service with real-time access to our expert jewellers.

This close collaboration allows us to deliver prompt, reliable workmanship and ensures that every piece receives the attention it deserves.

Where possible, we’re also pleased to offer a same-day service—available on request and subject to availability.

Catherine J - February, 2024 ⭐⭐⭐⭐⭐

“Have always used Roberts Fine Jewellery and will not go anywhere else. I bought a bracelet for a best friend's special birthday but it was too small. However as it was the one she had her heart set on I went to Roberts Fine Jewellery.

Extremely helpful service - Robert managed to design a matching link and fit it so it looked exactly like the original. Bracelet fitted perfectly and my friend was delighted. Not the first time this amazing jeweller has come up with a solution to my jewellery problems! Thoroughly recommend them for their innovative ideas, excellent customer service and just amazing all round experience.”